Shipping & Returns


Shipping:

Non Custom Standard UK delivery: 7–10 working days after dispatch

Custom orders: 2–4 weeks production + delivery

Shipping costs calculated at checkout

Delivery Partners:

We use trusted courier services to ensure safe and timely delivery.

Returns Policy:

Non-Custom Items:

Returns accepted within 14 days

Items must be unused and in original condition

Custom/Bespoke Items:

Non-returnable unless faulty or incorrect

Faulty or Incorrect Items

If your order is incorrect or faulty, please contact us within 7 days of delivery with:

Order number

Description of issue

Photos (if applicable)

We will arrange replacement or refund where appropriate.

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Celebrating identity, culture, and individuality while maintaining a professional look within care environments.