Terms & Conditions:

1. Orders

All orders are subject to acceptance and availability. Bespoke items cannot be cancelled once production has started.

2. Pricing

Prices are displayed in GBP and may be subject to VAT where applicable.

3. Payment

Payment must be made in full before production unless otherwise agreed.

4. Customisation

Customers are responsible for ensuring accuracy of logos, spelling, and specifications prior to approval.

5. Lead Times

Delivery timelines are estimates and may vary depending on order size and demand.

6. Returns

Due to the bespoke nature of our products, customised items are non-refundable unless faulty.

7. Liability

We are not liable for indirect or consequential losses arising from the use of our products.

8. Governing Law

These terms are governed by the laws of England and Wales.

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Celebrating identity, culture, and individuality while maintaining a professional look within care environments.